The hotel offers amenities for your comfortable stay and unforgettable experiences
Electric Car Bonus
Having two complimentary electric car chargers was a fantastic perk that made our stay even better!view full review
Luxurious Spa
The spa facilities were absolutely wonderful, catering to both adults and families, providing a relaxing experience for everyone.view full review
Fun for Kids
The afternoon activities for kids were a hit! Our children had a blast with the engaging programs available.view full review
Comfortable Rooms
Our large room was incredibly comfortable, making it a perfect retreat after a long day of activities.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Bowling
Billiard tables
Table tennis
Guest Parking
Electric kettle
Services
Airport shuttle
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Rooftop pool
Seasonal indoor pool
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Room features
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Demanovska Dolina 20,
Demanovska Dolina,
Slovak Republic,
031 01,
Zilina Region
Map view
Demanovska Dolina 20,
Demanovska Dolina,
Slovak Republic,
031 01,
Zilina Region
City landmarks
Low Tatras
Cave of Liberty
2.4
km
Jelsie
2.3
km
Sina
2.3
km
031 01 Pavčina Lehota
FUN PARK Ziarce
2.7
km
Unnamed Road,
Rozhladna Pavcina Lehota
2.5
km
031 01 Pavčina Lehota
bobsled
2.7
km
Farm
Oveckoland
2.7
km
Church
Wooden Articular Church of Svaty Kriz
3.3
km
Svaty Kriz 74
Wooden Church of Svaty Kriz
4.3
km
Bodicky rybnik
4.1
km
Poludnica
4.1
km
Demanovska Hora
4.7
km
031 01 Demänovská Dolina
Rozhladna Ostredok
4.9
km
Bodice
4.6
km
Demenfalu
4.9
km
Illano
4.8
km
Nearby
Cave
Demanovska Ice Cave
270 m
Restaurants
Bar Fakt
480 m
18 Demanovska Dolina
Riverside Restaurant
540 m
Demaenovska Dolina 22
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Beautiful nature surroundings
Friendly staff
Room smaller than expected
Bar staff inattentive
7.0/10
Very good
Rooms
6.6
Location
8.0
Service
6.0
Dining
7.0
Guest reviews
7.0/10
based on 10 reviews
9.0
9.0/10based on 778 reviews
Clare
United Kingdom,
October
2024
7.8/10
I had a nice stay at the hotel, which is situated beautifully in the heart of the Tatras, surrounded by stunning mountain views. The rooms were cozy and clean, with a lovely balcony to enjoy the scenery, though the service could use a bit of attention. The dining was quite good, but I wished there were more lactose-free options available. Overall, it's a decent place with great amenities, but a few improvements are needed in certain areas.
Rooms
8.0
The rooms were spacious, clean, and comfortable, with a nice view of the mountains from the balcony.
Service
7.0
The staff was friendly and helpful, though there were moments of disengagement at the bar.
Location
9.0
The hotel is ideally located in a beautiful area of the Low Tatras, close to ski slopes and scenic nature.
Dining
7.0
The dining experience was quite good; however, I would have appreciated more lactose-free products.
Facilities
8.0
The hotel offered great facilities, including a lovely pool and family-friendly amenities.
Alexander
United Kingdom,
October
2024
5.8/10
The hotel is nestled in a beautiful location surrounded by cool forests and is close to an ice cave, making it a nice spot for adventure enthusiasts. However, the service was underwhelming as communication was a bit challenging and the staff wasn't particularly friendly. The dining options were satisfactory but could benefit from more lactose-free choices. The rooms left a bit to be desired in terms of coziness due to the outdated decor.
Rooms
5.0
The rooms had a balcony with a forest view, but the decor felt a bit uninviting with the red wallpapers and brown curtains.
Service
5.0
The service was lacking as staff communication was mostly in Slovak, and they weren't very friendly, except in the wellness area.
Location
7.0
The hotel is located in the northern valley of Demänová, surrounded by nature, but it felt a bit isolated with limited options for short walks.
Dining
6.0
Dining was decent, but they could definitely improve by offering more lactose-free options; currently, they only have milk available on request.
Facilities
7.0
Facilities were fine, and the wellness area was a highlight, although it would be better if the service matched its offerings.
Paul
United States,
October
2024
7.2/10
I had a mixed experience at this hotel. The location is beautiful, surrounded by nature, making it a great family spot in Slovakia. The room was clean but smaller than I expected, and the staff was mostly friendly, although not always attentive. The dining offered was quite good, but it could use a few more lactose-free options. Overall, it's a decent stay if you're looking for a peaceful retreat, though some aspects could be improved.
Rooms
6.0
The room was clean but smaller than what was described. It wasn't as nice-looking as I had anticipated.
Service
7.0
The staff was mainly kind and pleasant, but some were not as attentive. I appreciated the friendly approach from most team members.
Location
8.0
The hotel is in a beautiful setting in the Low Tatras, which is great for families, but it's a bit isolated without many walking options nearby.
Dining
8.0
The dining experience was very good, with fresh unlimited pancakes, but I would have liked more lactose-free options.
Facilities
7.0
The facilities were nice, especially the ski room with a shoes dryer. However, the bar staff could be more attentive.
Beautiful nature surroundings
Room smaller than expected
Sam
United Kingdom,
August
2024
7.4/10
The hotel has a beautiful location in the heart of the Tatras mountains, making it ideal for a family vacation. The rooms are clean but a bit dark due to the small roof windows. The service was friendly for the most part, but there were some issues with language barriers and attentiveness. Dining was decent, though I wish there were more lactose-free options available. Overall, it's a great value for money for a family stay.
Rooms
7.0
The rooms were clean, but quite dark because they have small roof windows.
Service
6.0
The staff was mainly friendly, but language skills were limited, and there were moments of inattentiveness.
Location
9.0
The hotel is in the beautiful heart of the Tatras mountains, which makes it a perfect spot for families close to ski slopes.
Dining
7.0
The dining experience was good, but it could have offered a wider selection of lactose-free products.
Facilities
8.0
The hotel has good facilities, including a separate play area for kids and a nice pool.
Robert
United States,
July
2024
7.4/10
I had a great stay at this hotel, which is surrounded by beautiful forests and close to an ice cave for some fun adventures. The room was unexpectedly large and nicely decorated, plus it was super clean. The service, however, wasn’t very friendly at times, but I really enjoyed the wellness area. The dining experience was good, though I wish there were more lactose-free options available. Overall, the value for money is decent, but there could be some improvements with the staff's friendliness.
Rooms
8.0
The room was unexpectedly large and nicely decorated, plus it was very clean.
Service
6.0
The staff were not very friendly apart from those in the wellness area, which was a bit disappointing.
Location
9.0
The hotel is surrounded by wild and cool forests and is very close to an ice cave, making it ideal for outdoor activities.
Dining
7.0
The breakfast was very good, although I would have appreciated more lactose-free options instead of just milk.
Facilities
7.0
The wellness area was enjoyable, but the overall facilities could use a bit of an upgrade.
Mike
United States,
July
2024
6.6/10
I stayed at this hotel recently and found it to be a unique experience. While the location was quite isolated, making it tough for short walks with my kids, it did offer wonderful amenities for families, including proximity to ski slopes. The room I got was not nearly as spacious or appealing as what I had expected based on my booking. However, the dining was excellent, and the staff were mostly friendly, though there were a few hiccups with the service.
Rooms
5.0
The room I stayed in was smaller and not as nice looking as described, with unappealing red wallpaper and brown curtains, and the roof windows were quite small.
Service
6.0
The staff was mainly kind and pleasant, but I did experience some service issues, like the housekeeping breaking glasses and not cleaning up properly afterwards.
Location
7.0
While the hotel is quite a distance from local attractions and doesn't allow for easy walks with kids, it's a family-friendly spot close to the ski slopes, making it great for winter activities.
Dining
8.0
The dining experience was really good, and I found the food to be excellent, although I would have appreciated a wider selection of lactose-free products apart from just milk.
Facilities
7.0
The facilities were decent, with a fantastic ski room and a kids' area, providing a comfortable environment for families.
Eliza
United States,
July
2024
6.4/10
The hotel is located in a picturesque area of the Low Tatras, making it a great family-friendly option with separate pools for kids and adults. While the atmosphere was nice and the facilities offered plenty of saunas, the service was a bit lacking at times. The room I got was not what I expected, smaller and not as appealing as described. Still, it was overall a decent stay with room for improvement.
Rooms
5.0
I was disappointed with my room, as it was smaller than what I booked and not very visually pleasing. It had a ceiling window that didn't cover well, which wasn't ideal.
Service
6.0
The service was generally pleasant, but there were inconsistencies. Some staff members were friendly, while others seemed passive and inattentive.
Location
8.0
The hotel's location in the northern valley of Demänová is quite nice, surrounded by forests and close to ice caves, and the separate pool areas are beneficial for families.
Dining
7.0
Dining was nice for the price, though I would have liked to see more lactose-free options available. The options were fairly average.
Facilities
7.0
The facilities were good overall, especially the saunas which I really enjoyed, but I felt they could have done more for children, especially during bad weather.
Chris
United Kingdom,
June
2024
7.2/10
I really enjoyed my stay at the hotel, which is a lovely family-friendly place in the stunning mountains. The rooms were pretty clean and came with a nice balcony and forest view, though they were a bit dark. The service was friendly, but not ideal since the staff struggled with English. The location is quite remote, which might be a downside for some, but it offers great access to ski slopes. While dining was good overall, I would have appreciated more lactose-free options. Overall, it’s a solid choice for families looking for a getaway.
Rooms
7.0
The rooms were clean and comfortable, with brand new furniture and a lovely balcony, but they felt quite dark due to the small roof windows.
Service
6.0
The staff was very friendly and helpful, but unfortunately, their English skills were quite limited.
Location
8.0
The hotel is located in a more remote area, which might not be ideal for short walks, but it's close to ski slopes, making it great for families.
Dining
7.0
The dining experience was generally good, although I would have liked more lactose-free options available without needing to ask every time.
Facilities
8.0
The hotel offers nice amenities, including plenty of saunas, which I found quite relaxing.
Alice
United Kingdom,
May
2024
7.0/10
I had a lovely stay at this hotel, surrounded by beautiful forests and close to an ice cave. The rooms were spacious and had a great view of the mountains, but I noticed some dust which detracted slightly from the experience. The service was lacking, with some staff not being very friendly, but the location is perfect for skiing and relaxation. The dining was okay, but it could have offered more variety. Overall, it's a nice place for a family getaway, though it has a few areas that could use improvement.
Rooms
8.0
The rooms were spacious and comfortable, featuring a balcony with a nice view of the mountains, but unfortunately had some dust.
Service
5.0
Service was not ideal as the staff were not very friendly, and there were issues with cleanliness after broken glasses were left on the floor.
Location
9.0
The hotel is in an ideal location in the heart of the Tatras, surrounded by wild forests and conveniently close to ski slopes.
Dining
6.0
The dining options were average, and while the food was good, I would have appreciated having more lactose-free options available without needing to ask.
Facilities
7.0
Facilities included a pool and ski room, but the overall maintenance could be improved to enhance the experience.
Allan
United States,
May
2024
7.4/10
I had a mixed experience at this hotel. The rooms were comfortable and well-equipped with a great view, making for a cozy stay. However, the service was lacking at times, and it felt a bit isolated in terms of location. The dining options were decent but could use some improvement, especially for dietary restrictions. Overall, it provided good value for money, especially if you're looking for a relaxing getaway.
Rooms
8.0
The rooms were very comfortable and well-equipped, with a lovely balcony offering a nice view of the mountains. However, the ceiling window didn’t cover well, which was a bit of a drawback.
Service
7.0
The service was generally good, with staff being friendly and helpful, particularly with ski logistics. However, cleanliness issues arose when glass broke, and not all pieces were picked up completely, which left me concerned.
Location
6.0
The location is quite central for skiing, being close to the slopes with a convenient bus service. However, it feels a bit isolated and lacks nearby walking opportunities, especially for families with kids.
Dining
7.0
Dining options were good overall, but there were limited lactose-free choices. I appreciated how well the meals were prepared, but having to ask for lactose-free milk every time was a bit inconvenient.
Facilities
9.0
The facilities were impressive, especially the pools and saunas. The place had a relaxing atmosphere and was family-friendly, which added to the overall experience.
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